Yes, Cool Kids will deliver and set up your bouncer and insure that it is clean and in good working condition before your party starts and will come back to take it down after the party is over. Set up normally takes about 30 minutes, and take down takes about the same. This service is included in your rental fee if you are located in the greater Phoenix metropolitan area. Set up and take down times do not count towards your rental period.

Delivery is free within the greater Phoenix area. Towns/cities outside outside our free delivery area will be charged a $15-$25. Please be sure to ask when making your reservation.

You will need to provide a level area about 18x18 feet square with an overhead clearance of 18 feet for our 15x15 bouncers. We'll go over those questions during the booking.

The best surface is a level grassy area free of rocks and/or debris. However, we can setup on concrete, asphalt, parking lots, large indoor areas such as gymansiums, cafeterias or rental halls etc. Please specify which surface the bouncer will be setup on so we can provide the appropriate anchors.

Ask if the rental company is insured.
We carry liability insurance on our equipment.
All bouncers are not created equal. Find out what size the bouncer is that you are renting.
All of our bouncers at Cool Kids are at least 15x15 in size.
Make sure you ask if the bouncers are cleaned and sanitized between each use.
At Cool Kids , we take pride in our units and clean and sanitize them between each use.
Ask about the condition and/or approximate age of the unit.
We maintain new clean units with cutting edge designs. Most of our units are brand new in 2004, 2005 and 2006.
Ask if there is a safety step included on the bouncer entrance/exit.
All of our bouncers include an entrance/exit safety step. This is a feature that we are happy to pay extra for to ensure the safety of everyone.
Find out if delivery, set-up and pick up are included.
At Cool Kids, delivery, set-up and pick-up are included free in the greater Phoenix metropolitan area.

How many children can safely bounce in the bouncer at the same time?

Where can I set up a bouncer?

Backyards, Frontyards, Parks, Driveways (if necessary), Gymnasiums, Rental Halls, and just about anywhere else fairly level and clean will work great for a bouncer.

To ensure the best selection, we recommend you reserve your equipment as early as possible when you begin planning your event. We reserve our units weeks and months in advance. We don’t want you to miss out on the fun! Saturdays are our most popular day and book up quickly! There is no deposit required or cancellation fee and our weather policy is designed to be fair for everyone!

Call us at 602-439-4094

You can E-mail us for general information but we suggest you call for reservations.

Absolutely! If all the rules and instructions outlined on the rental contract are followed, and the unit is supervised at all times, they are very safe.

It takes about 30 minutes to set up the unit and review the safety guidelines with you. The set-up time is not included in your rental period. We will set-up before your rental period begins and have everything ready for you on or before your requested start time. The renter/responsible adult must be present at the time of delivery.

We rent out our units all day or we have 4 hour rentals. Unless you have a specific request we can accomodate, for all day rentals, typical drop-off times are between 8am-11:30am and pick-up times are not before 7:30pm. For your convenience, we will call you the day before your event to give you a smaller delivery window once our route planning is done. If you are having a late or early party, just tell us what you want and we will deliver!

Cool Kids Jump and Bounce reserves the right to cancel a reservation (AT NO PENALTY TO YOU) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern. If the weather is questionable, we will call you in the morning and give you the option to accept or decline the unit. If you have the unit the entire rental period, no refunds shall be issued. If it turns out that there is HEAVY rain and we elect to pick up the unit during your rental period to keep it dry, a partial refund will be issued based upon the length of the rental. It is important to thoroughly dry the bounce area after a light rain with towels. A wet bounce area will be very slippery and dangerous for children to bounce in. It is against Cool Kids Policy to allow anyone to bounce on a wet bounce area.

Payment is due when the bouncer is delivered.

No deposit is required.

There is no cancellation fee.

What kind of power is required?

The bouncer must be within 100 feet of a dedicated circuit.

You must assign a responsible adult to supervise the children while the bouncer is in use. This adult must know all the safety rules and make sure those rules are enforced. You are responsible for the safety of the children and for the care of the equipment as outlined in the rental contract.